If you feel you have a life-threatening emergency, call 911 or go to the nearest Emergency Room.

Sprained ankles, minor cuts and bruises, and fevers are a fact of life. When these and other urgent, non-life threatening conditions occur, you should call your Primary Care Physician’s Office and ask to be seen as soon as possible.

But what if you become sick or injured outside of your doctor’s normal office hours? Or on a holiday when most medical offices are closed?

If you have a non-life threatening illness or injury that requires treatment within 24 hours and you can’t get an appointment with your regular physician or an associate, an Urgent Care clinic can be a good option.

Urgent Care clinics provide medical treatment on a walk-in basis and are typically open evenings and weekends. They are able to address a wide range of illnesses and injuries such as:

  • Sprains and strains
  • Eye irritation or redness
  • Fever or flu
  • Minor broken bones and fractures (i.e., fingers and toes)
  • Severe sore throat or cough
  • Breathing difficulties (i.e., mild to moderate asthma)
  • Sinus infections
  • Minor wounds and lacerations
  • Skin rashes and infections

For treatment of minor illnesses and injuries outside of your doctor’s normal office hours, please visit our Urgent Care clinic in Escondido.

Palomar Health Medical Group – Graybill
Escondido – Urgent Care

225 East Second Avenue
Building 2, Suite 103
Escondido, CA  92025

Palomar Health Medical Group
Poway – Urgent Care

15611 Pomerado Rd
Poway, CA 92064

Palomar Health Medical Group
Ramona – Urgent Care

211 13th St.
Ramona, CA 92065

Hours of operation

Open 7 days a week from 9 a.m. to 8 p.m. Walk-ins welcome!

Map and Directions

Emergency services

If you believe you need emergency care, contact your Graybill Primary Care Physician. Your PCP will determine what type of treatment you need.

If you believe a delay could seriously jeopardize your health, go to the nearest Hospital Emergency Room (ER). As soon as possible thereafter, call your PCP. Your PCP will be responsible for coordinating any follow-up care after the emergency has been resolved.

Should you call 911?

If you have a life-threatening emergency or feel your health may be endangered, call 911. Here are a few examples of situations when to call 911 (this list is not all-inclusive):

  • You’re having a heart attack or stroke
  • Difficulty breathing or shortness of breath
  • Pain or discomfort in your chest
  • Severe stomach ache, calf pain
  • Fainting or sudden dizziness, weakness, or changes in vision
  • Change in mental status, including confusion or difficulty awakening
  • Sudden or severe pain anywhere in the body
  • Bleeding that won’t stop
  • Severe vomiting, nausea
  • Coughing up blood

Many people feel they will be embarrassed if they call 911 and they are not in fact having a heart attack or stroke. Don’t be afraid to err on the side of caution—heart attacks are the leading cause of death in both men and women.

Dialing 911 from a cell phone. If you call 911 from a cell phone, your call is directed to the 911 dispatch center for the California Highway Patrol (CHP). The CHP will then forward your call to the appropriate agency. Be aware, when you call on your cell phone, the CHP cannot detect your location as with a residential or business 911 call. It’s important to be aware of your location when calling from a cell phone.

If you call 911, insurance typically covers you for the care needed to stabilize your condition. Beyond that, you should call your Primary Care Physician (PCP) as soon as possible. Your PCP will be responsible for coordinating any follow-up care after the emergency has been resolved.

Note: If you go to an emergency room without being directed there by your doctor, your condition will be evaluated to determine whether emergency care was required. If it is determined that emergency care was not required, you will be financially responsible for these services.